Contact

How to Contact Us

Our reception team is available 24/7 to help our guests. Here’s how to contact us: 

WhatsApp

Collaborate and Work with Us

Are you a travel reporter or blogger, an influencer, or someone looking for work? Send us an email to contact management and tell us how you’d like to work with us. 

How to Get to Us

Humberto Delgado
Airport

If you're traveling from the Lisbon's main airport, we recommend taking the metro, taxi, or private car for hire.

Santa Apolónia
Train Station

The oldest railway station in Portugal is just a few kilometers from us. To get here, you can take the metro, bus, or even walk!

Oriente
Train & Bus Station

One of the main Portuguese intermodal transport hubs for primarily regional travel, we recommend using metro or car.

In the Heart of The City

We are located in the Baixa Chiado neighborhood, a prime and central location in Lisboa, surrounded by many turistic attractions such as Praça do Comércio, Castelo de São Jorge, Rua Garret, Rua Augusta, Santa Justa Lift, Rossio Square, The Carmo Convent, Bairro Alto and more!

Frequently Asked Questions

Early check-in is dependent upon your room being available, and is a case-by-case basis. So please send us a message so we can check your reservation. 

Yes! We allow large guest groups, including from schools, churches, and those hiking Camino. Email or call us to book directly. 

We allow small, well-behaved pets in private rooms. We do not allow any pets in the shared rooms. 

We generally allow a maximum of two consecutive weeks, but if you’re interested in longer, please contact us so we may discuss. 

Have More Questions?

Reach out to us with any questions you might have about your stay at the hostel, or even what to do in Lisbon. We’re here to help!